Web accessibility

Red.cl has been built in accordance with accessibility standards aimed at facilitating access to all people regardless of their physical condition or environment. This includes aspects such as a clear and orderly content structure, a color contrast control and a keyboard shortcut system to access the main sections and utilities of the web.

To do this, Red.cl has been developed according to the following standards:

  • HTML5
  • CSS3
  • WCAG 2.0

always committed to following, as far as possible, accessibility criteria that involve compliance with the Web Content Accessibility Guidelines 1.0, at its double-A level, established by the World Wide Web Consortium (W3C) in its Web Accessibility Initiative (WAI).

However, some essential functionalities on the website, which combine HTML, CSS and JS technologies, sometimes externally loaded, non-Red.cl, may result in timely exceptions in compliance with the AA Level of accessibility.

Accessibility tools

Also, in the left margin of the screen and always present in navigation, we will find a shortcut (blue button) to various accessibility options in order to facilitate the user experience for people with disabilities. Among the tools available, we can enable reading of the portal aloud, zoom general on the screen, convert all fonts to sans-serif to ensure readability, display image descriptions in a floating window, increase the cursor size, or change the background color to activate maximum contrast.

Opciones de accesibilidad web

Keyboard shortcuts

To facilitate portal navigation, the following keyboard shortcuts (acesskey) have been set:

  • Key 0: Home
  • Key 1: Plan your trip
  • Key 2: Service status
  • Key 3: Maps and schedules
  • Key 4: Rates and recharges
  • Key 5: Network communicates
  • Key 6: Help and contact
  • Key 7: About Network
  • Key 8: Terms of Use and Privacy
  • Key 9: Web Accessibility
  • Key R: Claims and suggestions
  • P key: Frequently asked questions

To activate keyboard shortcuts in the latest versions of the most used browsers, we must use the following key combinations:

  • Firefox (Windows): Alt + Shift + Shortcut key
  • Chrome (Windows): Alt + Shortcut key
  • Internet Explorer (Windows): Alt + Shortcut key
  • Firefox (Mac): Ctrl + Shortcut key
  • Chrome (Mac): Ctrl + Alt + Shortcut key
  • Safari (Mac): Ctrl + Alt + Shortcut key

If you have any questions, suggestions or issues regarding the accessibility of this website, please contact us via email mail@red.cl.

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